Job Seekers


In response to concerns of the Coronavirus (COVID-19), Workforce Solutions Borderplex (WSB) announces a closure update for its job centers effective October 20, 2020.  WSB has moved to complete virtual assistance to its clients and the greater Borderplex community.

At Workforce Solutions Borderplex, We Work For You so that we can put you back to work on a career path that fulfils your quality of life and passion potential. Our services, all of which are free, include assistance with job searches, resume-building, career counseling, interview coaching and a variety of workshops aimed at developing you to be a competitive, marketable, stand out candidate.

There are a few ways you can set an appointment with us. If you'd like to set up a virtual appointment, you can call or email us at the following: 
Workforce Solutions Hotline (915) 887-2600 or email

Once you begin working with your own dedicated Career Navigator, they will guide and support you in matching you to the right jobs based on an initial assessment to determine your strengths. They’ll also determine if you qualify for any benefits and certification programs, trainings, and workshops that best suit your needs. Click on the menu to the right that most closely matches your current circumstances.

FREE Expanded WiFi Available at North Loop and Dyer locations 24/7

Unemployment Insurance Benefits

You have options when you suddenly become unemployed, and we are here to help. It’s important to understand that Workforce Solutions Borderplex IS NOT the same place you go to apply for unemployment benefits. The actual office that handles unemployment claims is the Texas Workforce Commission. You can apply for these claims online or by phone at the following:

Texas Workforce Commission Telecenter: 1-800-939-6631
Tutorial: How to Apply for Benefits Online
Apply Online at:


Work in Texas Portal

The first step you’ll want to take in finding a job is registering a profile on our Work in Texas job portal website and begin searching for jobs. You can do this prior to your call, or have your Career Navigator guide you through the process.

Register your profile and begin searching for jobs that match your skillset:

For extra help, you can access the Work in Texas Website User Guide.


Online Training Resources

Metrix Learning for Unemployment Insurance Claimants

The Metrix online learning platform provides unlimited access to more than 5,000 Skillsoft courses used by many Fortune 500 companies.  Courses are broken into 30- to 60-minute modules.  Courses (presented in English and Spanish) include: 

  • Customer Service 
  •  Microsoft Office; Adobe; Quick Books 
  •  Analytical Skills; Data Management/Reporting 
  • Time Management; Leadership Skills 
  • Health & Safety; First Aid 
  • And many more skill tracks

Review Course Catalog

Become a Solution. A Workforce Solution.

Become Job Ready certified by Workforce Solutions Borderplex. Being a standout, competitive job candidate holds more weight than ever in the current economy and our team understands the urgent need to level up your skills and get you into a job quickly.

The Job Ready Certified Series is an intensive workshop series focused on mid- to high-level job seeking skills and strategies. Each series is scheduled from Monday through Friday, from 9AM to 2PM for a total of 25 job searching activity hours.

Workshops included in the series include:

  • Resume Writing: Beyond the Basics
  • Building (and Improving) an Effective Linkedin Profile
  • Interview Strategies: From Body Language to Thank-You Letters
  • Interview First Aid: Responding to Worst-Case Scenarios

On their final day customers will receive a certificate of completion and their Job Ready VIP pass. Customers will also receive a digital VIP badge with their picture for priority access to virtual Job Fairs and will also have a professional resume branded with the badge. Job Ready customers also work closely with job placement specialists who match opportunities with Borderplex Certified customers, enhancing their chances of finding employment.

To register for the Series, customers must have a professional resume to be uploaded on the registration form.

Register Now > 

Community Navigator

The Services Navigator is an easy to use online platform containing community resources across our west Texas service area. A wide range of resources can be found on the site, from food banks to educational programs and legal aid. This tool is accessible to WSB staff, community partners and individuals.

Launch the Services Navigator >