Contact Us Open Records Request

Welcome to the Workforce Solutions Borderplex Open Records Requests page. In accordance with the Public Information Act, Chapter 552 of the Texas Government Code, the Workforce Development Board responds to request for access to public records.

The Public Information Act does not require governmental bodies to create new information, perform legal research, or to answer questions. The request must ask for records or information already in existence.

The Workforce Development Board will respond within ten (10) business days to information requests.

All Open Records Requests must be made in writing. If you prefer to email, fax, mail, or hand-deliver your open records request, you may use this form.

Fax the form to (915) 231-6229

Or email to:

Physical address: Blue Flame Building 304 Texas Ave. Suite 1400 El Paso, TX 79901

Working hours are Monday – Thursday 8:00 am – 6:00 pm, 8:00 am - 12:00 pm Fridays, closed Saturdays, Sundays and most holidays. Requests submitted to any Workforce Solutions job center, remote location, or offsite event will not be officially received.

Records being requested:

Please be as descriptive and specific as possible. Include time frames, names, projects or programs, etc., and/or any other information that will help us narrow down the request and provide it to you in a timely manner. This will help us in locating the record(s) quickly and assessing any exceptions or fees that may apply.

Preferred method to receive records:

  • E-mail
  • Fax
  • Regular Mail (charges will apply)
  • Pick-up copies (charges may apply)
  • Certified mail (charges will apply)

The Workforce Development Board may collect a fee as prescribed by law or regulation for the requested documents. If a request is for 50 or fewer pages, the charge for providing copies of the information will not include costs of materials, labor or overhead, unless the pages to be photocopied are located in:

1) Two or more separate buildings that are not physically connected with each other; or

2) A remote storage facility.

If fees apply to your request, you will be notified within 24 hours of the request being received.

If a fee is not prescribed by law or regulation, the fee shall be the actual cost of duplicating the record. For more information on the Texas Public Information Act, please visit the Texas Attorney General website at