Quick Links:




FREE Expanded WiFi Available at North East and Dyer parking lot locations 24/7

We are still online to serve you. Please continue registering for employment profiles on and applying for benefits via the Texas Workforce Commision. 

Although Workforce Solutions Borderplex is not the official place to apply for unemployment, we serve as a resource to assist you in filing for unemployment, as well as providing programs and services to those who have already filed for unemployment. To submit an application for unemployment benefits through the Texas Workforce Commission (TWC), please click here, or call 1(800) 558-8321. Be sure to utilize the TWC "Larry the Chat Bot" feature on the bottom right-hand side of any TWC webpage to assist with your unemployment claim questions and concerns. You can visit the TWC website here for more assistance.

Workforce Solutions Borderplex (WSB) is committed to keeping the community informed on how WSB and the State are responding to COVID-19. Effective June 2020, North Loop and Dyer locations will be open via drive-thru assistance. Our drive thru-locations will offer:

  • Free print services
  • Step-by-step guidance for frequently asked questions
  • Assistance with setting in-person appointments

Beginning August 17, 2020 in compliance with guidelines issued by the Department of Public Health,  our North Loop location will begin taking in-person appointments that may be set in advance by contacting our Employment Services team or scheduling via our online calendar. 

To set an in-person appointment, please click on the following link: 
Set ES Appointment

Or contact the Employment Services team at the following: 
Workforce Solutions Hotline (915) 887-2600 or email


All other offices will resort to virtual assistance for appointments and services via phone, email and online platforms. The health and safety of our community is our highest priority. 

To read more about the steps we are taking, you can review our Guidance for Safely Reopening Workforce Centers to the Public Addendum here

Download our COVID-19 Resource and Information Guide for Answers & Solutions related to your well being in the workforce and community. Click HERE for PDF Download. 

If you need help with feeding your family, please click HERE for more information on food assistance. 


Quick Links:



Our event calendar is regularly updated with free webinars and ongoing virtual job fairs to help put you back to work. 

With our new, interactive platform, you can participate attend career preparation workshops, view postings, speak with recruiters, be selected for interviews and even get hired on the spot. 

Steps for job seekers wanting to take part in our hiring fairs:

  1. Make sure to have a resume ready in PDF Form before you register. Learn how to convert your Word Document into a PDF here
  2. A registration link will be made available on our event calendar for each prospective event. Watch an instructional video here:
  3. Job Descriptions can be viewed on our job platform,, to prepare for interviews.
  4. Dress to impress!


Back to Top






FREE Expanded WiFi Available at North East and Dyer locations 24/7

Download our COVID-19 Informational Packet for Answers & Solutions related to unemployment, programs and more. Click HERE for PDF Download. 

For special information for veterans, their families/survivors please click here .

To apply for Texas Benefits and assistance programs, please click here

The U.S. Department of Labor’s Wage and Hour Division (WHD) published its first round of implementation guidance pursuant to the Families First Coronavirus Response Act (FFCRA) Guidance is available here:

WSB Message for Employers and Employees Facing Job Loss:


Take a look at the immediate job openings in the Borderplex region here. Our list is updated every week to keep you informed of all the latest opportunities. 

If you have a physical, mental, or cognitive impairment or disability that makes employment hard for you, you may be eligible for services to help you prepare for, obtain, maintain or advance in employment. Texas Workforce Solutions-Vocational Rehabilitation Services assists individuals with any disability in partnership with Workforce Solutions Borderplex.

For Texas Workforce Solutions-Vocational Rehabilitation Services:

  • Anyone needing employment assistance, including those with disabilities, can be directed to our employment specialists will coordinate referrals or services with Vocational Rehabilitation (VR) staff. Call us today at 915.887.2600. to be directed to your local VR staff. 
  • If a customer prefers to reach out to VR directly for assistance, they may use the directory found here to find the office closest to them. An email address is also available for customers who would like assistance connecting to the right office:

  • VR serves individuals with disabilities, including those who are blind, deaf or hearing impaired, who need VR services to obtain or retain employment. During the COVID-19 pandemic, VR staff are available remotely to assist customers. Click here to read our one page message to our customers.


Back to Top



Download our COVID-19 Informational Packet for Answers & Solutions related to layoffs, assistance, programs and more. Click HERE for PDF Download. 


To access the COVID-19 Employer Toolkit, please visit our partner's #WorkSmart Business Resource Page.

The Texas Comptroller has updated their site as of March 24, 2020 with information for businesses regarding taxes. Please visit their page at:

A WSB Message for Employers and Employees Facing Job Loss:


If you are an employer seeking to hire qualified candidates with disabilities, we also encourage you to ask for a Vocational Rehabilitation Business Relations Coordinator to help with candidate referrals, accommodation, or technical assistance related to hiring individuals with disabilities. Give us a call at 915.887.2600. to speak to our VR staff today!

The COVID-19 pandemic has brought heightened awareness around a few things:

    • The importance of supportive employers and colleagues; and reinforced our ability to adapt – something persons with disabilities do every day.
    • The global nature of the emergency highlights the ways we depend on one another – a very important strength and consideration when building a workforce.
    • The pandemic’s effect on so many people across the globe made us see how a disabling condition can happen to any one of us and therefore how important it is to keep great employees because of their contributions and abilities, not their disability.

We encourage businesses to rebuild with intention.

As businesses come back online, VR can help with that rebuilding with the creation of inclusive teams that help us think about work differently. We encourage you to work with employees with disabilities to implement the reasonable adjustments they need in order to thrive in the workplace. This will help to ensure you and your company remain economically active in times of great stress and change, like the present, while simultaneously bringing more talent and diversity of thought into the workplace. 


Back to Top



*Effective June 1, 2020 TWC lifted the waiver for parent fee, to avoid penalty parents must pay their parent fee at the 1st of the month.  Child care rules consider it a program violation if a parent does not pay their fees. 

*Starting July 20, 2020 Parents must record attendance to avoid accumulating absences for their child/children.   If parents don’t have a Child Care Automated Attendance Card (CCAA) they can request it by emailing



Back to Top



Many of our services have converted to a virtual setting, however we understand that speaking with a person one-on-one may be the most accommodating way for some of our customers. Following strict health guidelines amid the COVID-19 pandemic, we are prepared to serve our clients at our North Loop center, located at 8825 N. Loop, Ste. 122, El Paso, TX 79907.

To set an in-person appointment, you can do so online by selecting your desired date/time at the following link: 
Set ES Appointment

To book any type of appointment, you can call or email us at the following: 
Workforce Solutions Hotline (915) 887-2600 or email

Back to Top



July 2020:

Week of July 20, 2020 - Claimant Report

Week of July 13, 2020 - Claimant Report

Week of July 6, 2020 - Claimant Report


June 2020:

Week of June 30, 2020 - Claimant Report

Week of June 22, 2020 - Claimant Report

Week of June 15, 2020 - Claimant Report

Week of June 8, 2020 - Claimant Report

Week of June 1, 2020 - Claimant Report


May 2020 

Week of May 25, 2020 - Claimant Report

Week of May 18, 2020 - Claimant Report

Week of May 11, 2020 - Claimant Report

Week of May 4, 2020 - Claimant Report

April 2020 

Week of April 27, 2020 - Claimant Report

Week of April 20, 2020 - Claimant Report



Back to Top



Extended Unemployment Benefits
The President of the United States issued a memo this weekend that included, in part, allowing up to $400/week to be provided to eligible UI claimants. The Texas Workforce Commission is expecting to receive guidance from the U.S. Department of Labor to properly interpret the implementation + funding options that are available for states. Please standby for updates. 

For FMLA/Paid Sick Leave information, please click here.

The Senate passed and the President has signed the Families First Coronavirus Response Act which will:

  • ensure free coronavirus testing for everyone who needs a test, including the uninsured.  The legislation also increases funding for Medicaid to support local, state, tribal and territorial health systems, so that they have the resources needed to combat this public health emergency.
  • Provide two weeks of paid sick leave and up to three months of family and medical leave for eligible workers and enhance unemployment Insurance.  It also supports small businesses by fully reimbursing them for providing leave. 
  • Strengthen nutrition initiatives including SNAP, student meals, seniors’ meals and food banks.

More details about the leave provisions are below:

The legislation would allow for two weeks of fully paid time off under an emergency paid sick leave program to self-quarantine, seek diagnosis or preventative care, or receive treatment for COVID-19, as well as two weeks paid leave at two-third pay to care for a family member or child whose school has closed, or if their child care provider is unavailable due to COVID-19.  Under emergency paid family leave, employees are entitled to 12 weeks of job protected leave to care for their children in the event of a school closure or their child care provider is unavailable do to COVID-19.  The first two weeks are unpaid, but the next 10 weeks would be paid. Employees will receive no less than two-thirds of their usual pay.  

The Department of Labor released a Questions & Answers site to provide information on the Families First Coronavirus Response Act:


Back to Top



If you need help with feeding your family, please click HERE for more information on food assistance. 

There are options for senior citizens in the Borderplex, including Senior Nutrition Center services and home deliveries for food and groceries. For more information, please click HERE.





Zoom - Remote conferencing

Skype - Remote conferencing

Slack – Team and Project Management

Trello – Team and Project Management

Doodle - Team Availability Coordination

Google Drive – file storage and synchronization


Back to Top






Aún estamos en linea para servirle.  Por favor continue registrandose para los perfiles de empleo en y aplicando para beneficios de desempleo a través de la pagina de Texas Workforce Commision. Puede aplicar para algunas de las posiciones inmediatas, mientras puede que otras sean afectadas por esta orden. Todas las posiciones afectadas están sujetas a una nueva publicación después del levantamiento de la ordenanza.


Aunque Workforce Solutions Borderplex no es el lugar oficial para solicitar el desempleo, nosotros le servimos como un recurso para ayudarle a solictar el desempleo, al igual que le proporcionamos programas y servicios a aquellos que ya aplicaron para el desempleo. Para presentar una solicitud de beneficios de desempleo a través de Texas Workforce Commission (TWC), por favor haga clic aquí, or llame al 1- (800) 558-8321. Asegúrese de utilizar la característica de TWC de "Larry the Chat Bot" en la parte inferior derecha en cualquier sitio web de TWC para asistirle con sus preguntas y preocupaciones sobre reclamos de desempleo. Puede visitar el sitio web de TWC aquí para obtener más ayuda.


Workforce Solutions Borderplex (WSB) se compromete a mantener informada a la comunidad sobre cómo WSB y el Estado están respondiendo a COVID-19. A partir del Martes 24 de Marzo de 2020, todas las oficinas de WSB ofrecerán todos los servicios de forma remota. Hasta nuevo aviso, estaremos atendiendo a nuestros clientes solo por teléfono y correo electrónico. La salud y seguridad de nuestra comunidad es nuestra máxima prioridad.


Estamos en linea para usted.

Llame a nuestra línea directa al (915) 887-2600 o envíenos un correo electrónico a


Back to Top